The extraction capacity and noise level of Faber hoods are measured according to the international standards IEC/EN 61591 and IEC/EN 60704-3 (sound power), specifically devised by certification bodies to detect the performances of kitchen hoods. These methods reproduce typical installation and operating conditions, therefore providing realistic and reliable data. Demand that the performance of hoods refer to these standards: you will be able to rely on correct, complete, and reliable information – just as we provide. Our laboratory is accredited by IMQ and NEMKO, and all performances of Faber hoods, including the grease capture capacity of the filters and the brightness of the lamps, are measured internally.

To clean your kitchen hood use a soft cloth and a chlorine-free neutral detergent to avoid damaging the finish. To discover the range of Faber products for cleaning hoods and kitchen worktops, visit the Filters and Accessories page.

You can download the instruction booklet by entering the model code of the hood in the Product Documentation section, Support area.

Before contacting Technical Assistance to request help, consult the “Use” and “Maintenance” sections of the hood’s instruction booklet.

Check the installation, ensuring that it has been carried out as per the instruction booklet provided with the hood. If the installation is correct, request the help of the authorised Faber Technical Assistance Centre (info at the link https://www.faberspa.com/centri-assistenza/), by sending the code on the label inside the hood. Alternatively, open a service ticket by calling the number 0732 691691

The model of each hood is shown on the label inside the product (identifiable by removing the metal filters/grid). This label has a service code, in the top right part, of 7 or 9 digits starting with 63..., or a 10-digit code with the format 110.xxxx.xxx.

If the label is illegible or worn, assistance can be requested by filling out the Form in the Support section.

The hood’s noise is caused by the passage of air inside it during operation. Faber hood components are designed to reduce the obstacles to the airflow, achieving excellent results in terms of low noise emission. An effective precaution to prevent an increase in noise is to use properly sized ducting (120-150 mm in diameter) for the air outlet. Dirty or saturated filters can obstruct the airflow: periodic cleaning (or replacement) of the filters ensures a smooth airflow. Moreover, the hood can be soundproofed by adopting Faber’s innovative noise-reduction technologies. Discover our technologies.

Yes, you can request the warranty certificate by filling out the Form in the Support section.

Check the installation, ensuring that it has been carried out as per the instruction booklet provided with the hood. If the installation is correct and the noise is generated by the product, request the help of the authorised Faber Technical Assistance Centre (info at the link https://www.faberspa.com/centri-assistenza/), by sending the code on the label inside the hood. Alternatively, open a service ticket by calling the number 0732 691691

Contact the local authorised Faber Technical Assistance Centre (info at the link https://www.faberspa.com/centri-assistenza/), sending the code on the label inside the hood. Alternatively, open a service ticket by calling the number 0732 691691

Any aesthetic defect of the product must be reported to the technician at the time of installation, or when opening the hood’s packaging. Subsequent complaints and any action from the Technical Assistance Centre will not be covered by the warranty.

No, the minimum distance required in the instruction booklet must be respected, both for the warranty to be valid and for safety in the kitchen environment.

Yes, the same hole will then be connected to the ducting from the hood. The hole must have a diameter of at least 120 mm.